Account & Orders

Creating an account is quick and easy:

1. Click "Sign In" at the top of any page
2. Select "Create Account"
3. Enter your email, name, and create a password
4. Click "Create Account"

Benefits of having an account:

• Faster checkout with saved information
• Track orders and view order history
• Manage returns and exchanges
• Save items to your wishlist
• Receive exclusive offers and early access to sales

If you've forgotten your password:

1. Click "Sign In" at the top of any page
2. Click "Forgot Password?"
3. Enter your email address
4. Check your email for reset instructions
5. Click the reset link and create a new password

The reset link expires after 24 hours for security. If you don't receive the email, check your spam folder or contact support.

We process orders quickly, but we'll do our best to help:

Before Shipment:

• Contact us immediately via chat, phone, or email
• Provide your order number
• We'll attempt to cancel or modify if possible

After Shipment:

• Orders cannot be cancelled once shipped
• You can refuse delivery for a full refund
• Or initiate a return once you receive the item

To update your account details:

1. Sign in to your account
2. Go to "Account Settings" or "My Account"
3. Select the section you want to update:
   • Personal Information (name, email)
   • Password
   • Addresses (shipping/billing)
   • Payment Methods
   • Communication Preferences
4. Make your changes and click "Save"

Yes! Join our Rewards Program and earn points on every purchase:

• Earn Points: 1 point for every $1 spent
• Redeem Rewards: 100 points = $5 off your next order
• Birthday Bonus: Special birthday discount
• Early Access: Shop sales before they go live
• Free Shipping: Members get free standard shipping on all orders

Sign up is free and points never expire! Join today in your account settings.